Usage data: features used, pages viewed, time spent, interactions with content
Location information: general location data (city/region level) when you use location-based features (with your permission)
Log data: IP address, access times, browser type, referral URLs
Cookies and tracking technologies: to enhance your experience and analyze usage patterns
2. How We Use Your Information
Service Delivery:
Provide, maintain, and improve our platform and services
Create and manage your account
Process transactions, orders, and payments
Deliver products and services you request
Enable communication between users
Facilitate church and community connections
Communication:
Send you service-related notifications and updates
Respond to your comments, questions, and support requests
Send you important account and security information
Notify you about activity on your content (likes, comments, messages)
Send marketing communications (with your consent, which you can opt out of anytime)
Personalization and Analytics:
Personalize your experience and content recommendations
Show you relevant churches, ministries, and events
Analyze usage patterns and trends to improve our services
Conduct research and development
Safety and Security:
Detect, prevent, and address fraud, abuse, and security issues
Verify your identity and prevent unauthorized access
Enforce our Terms of Service and community guidelines
Protect the rights, property, and safety of our users and third parties
3. Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information in the following circumstances:
With Other Users (as part of the service):
Your public profile information (name, profile picture, bio)
Content you post publicly (posts, stories, comments)
Church and ministry memberships you choose to display
Activity you engage in (within privacy settings you've configured)
With Service Providers:
Payment processors (Stripe, Shopify) for transaction processing
Cloud hosting providers for data storage and infrastructure
Analytics services to understand usage patterns
Customer support platforms to assist with inquiries
Email and push notification services for communications
All service providers are contractually obligated to protect your information and use it only for specified purposes.
Legal Requirements:
When required by law, court order, or government regulation
To respond to valid legal process or government requests
To protect our rights, property, or safety
To investigate potential violations of our Terms of Service
To prevent fraud, abuse, or illegal activity
Business Transfers:
In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections
With Your Consent:
We may share information in other circumstances with your explicit consent
4. Data Security
We implement industry-standard security measures to protect your personal information:
Technical Safeguards:
Encryption of data in transit using TLS/SSL
Encryption of sensitive data at rest
Secure authentication and access controls
Regular security audits and vulnerability assessments
Secure payment processing through certified payment providers
Operational Safeguards:
Limited access to personal data on a need-to-know basis
Employee training on data protection and privacy
Regular security training and awareness programs
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
If we become aware of a security breach that affects your personal information, we will notify you and relevant authorities as required by applicable law.
5. Your Privacy Rights and Choices
Access and Portability:
Access your personal information and receive a copy of your data
Request information about how we use your data
Correction and Updates:
Correct inaccurate or incomplete information
Update your profile and account settings at any time
Deletion:
Delete your account and request deletion of your personal information
Note: Some information may be retained as required by law or for legitimate business purposes
Privacy Controls:
Control who can see your posts, profile, and activity through privacy settings
Manage your notification preferences
Block or unfriend other users
Control location sharing settings
Opt-Out Rights:
Opt out of marketing communications (account notifications will still be sent)
Opt out of certain data collection where possible
Manage cookie preferences through your browser settings
To exercise these rights, you can use the in-app settings and privacy controls, contact us through the Help Center in the app, or email us at admin@rendsocial.com.
We will respond to your request within 30 days, subject to verification of your identity.
6. Data Retention
Active Accounts:
Information is retained while your account is active and for a reasonable period thereafter
Deleted Accounts:
Most information is deleted within 30 days of account deletion
Some information may be retained longer as required by law, for dispute resolution, or to prevent fraud
Aggregated Data:
We may retain aggregated, anonymized data that cannot identify you for analytics and service improvement purposes
7. Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to delete that information promptly.
If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us immediately at admin@rendsocial.com.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.
We take appropriate safeguards to ensure your information receives an adequate level of protection, including:
Using standard contractual clauses approved by relevant data protection authorities
Ensuring service providers comply with applicable data protection laws
Implementing appropriate technical and organizational security measures
If you are located in the European Economic Area (EEA), United Kingdom, or other regions with data protection laws, you have additional rights under applicable regulations such as GDPR.
9. Cookies and Tracking Technologies
Essential Cookies:
Required for the service to function properly
Enable authentication and account access
Maintain your session and preferences
Analytics Cookies:
Help us understand how you use our service
Improve our platform based on usage patterns
Track feature usage and performance
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our service.
10. Third-Party Links and Services
Our service may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information to them.
When you use third-party services integrated with our platform (such as payment processors or social media platforms), their own privacy policies and terms of service apply to your use of those services.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
Posting the updated policy on this page with a new "Last Updated" date
Sending you a notification through the app or email (for significant changes)
Displaying a prominent notice when you next access the service
Your continued use of the service after changes become effective constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Support: Available through the Help Center in the app
For users in the European Economic Area, you also have the right to lodge a complaint with your local data protection authority if you believe we have not adequately addressed your privacy concerns.
We are committed to addressing your privacy concerns and will respond to inquiries within 30 days.